Microsoft Dynamics 365 Entities for Revenue and Goal Management
Dynamics 365 is a product line of intelligent, AI driven Enterprise Resource Planning (ERP) applications released by Microsoft.
In this post, we will list some of the important entities provided by dynamics 35 for revenue and goal management.
- Leads, Contact, and Account- These entities are already listed as a part of the Marketing module. They represent the same business factors in the Sales module and in the Marketing module.
- Opportunities – This represents an interaction with a lead that may be converted into a revenue-generating avenue for the organization.
- Competitors – These represent third-party organizations that are competing with the organization for the services required by the customer.
- Product – This may represent a resource, service, or item offered by the organization for the services of the client.
- Product unit – This represents the possible unit of groups in which the product is available.
- Price list – This identifies the price that the organization charges the client for its products. Dynamics 365 allows us to configure different prices for various regions/countries.
- Currency – Each price list is associated with the currency of the underlying region/country.
- Quotes – Dynamics 365 captures the list of product line items, which the company offer to the client as a quote. It also captures the contact details of the prime contact, shipping information, and discounts along with the product information,
- Invoices – As in the general sales cycle, when the customer accepts the terms and conditions mentioned in the quote, the quote is converted into an invoice. Dynamics CRM captures the same information as that of the quote; however, it just acts as a formal contract between the organization and the customer.
- Goals – Dynamics 365 allows the organization to capture preset – opportunities, revenue generated, and so on.
